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Posted: 14 Mar 2007, 03:40
by zrag123
Hey just recently i have been havings some trouble trying to acess settings for JPOG. each time i have clicked on it it comes up with "MFC application has encounted a problem and needs to close" i have reinstalled its heaps of times and tried different cd's and came up with same result please help me /blink.gif" style="vertical-align:middle" emoid=":blink:" border="0" alt="blink.gif" />

Posted: 15 Mar 2007, 16:43
by Jon
Make sure DirectX 9 is installed correctly. Also check that you have the C++ runtimes installed. Both can be found on www.microsoft.com

Posted: 16 Mar 2007, 01:02
by zrag123
Thanks man ill reply if it works or not. /biggrin.gif" style="vertical-align:middle" emoid=":D" border="0" alt="biggrin.gif" />

Posted: 16 Mar 2007, 01:21
by zrag123
I did install one type of runtime but did not work, would u be able to give me a link to the correct download page?

Posted: 16 Mar 2007, 01:48
by Jon
Are you using Windows XP Home or Professional?

After searching around, you'll get an error if your sound-drivers (such as Creative Labs) is not installed right. If you have a Creative Labs Soundblaster Live! or better reinstall the drivers to it, and all the software from the software CD.

I'd also recommend a spyware/malware and virus scan as well.

Posted: 16 Mar 2007, 06:51
by zrag123
Xp home, and i don't have that sound thing. Though i don't think its a vrius because i have herd its happened to other people

Posted: 16 Mar 2007, 07:08
by zrag123
I read the error report and it said operating system and computer hardwar in use;your digital product id which could be use to idenitfy your licsense;and the internet protocol (IP)adress of your computer. anyone know what it means?

Posted: 16 Mar 2007, 15:08
by Jon
Alright here is some basic trouble shooting for you:

1. Start up the game
2. When the error pops up (the MFC error) I want you to take a screen shot of your desktop
-- to take a screen shot of your desktop press the "PrntScrn" (Print Screen) key on your keyboard. This creates a snapshop of your desktop (an image) within your Windows Clipboard.
3. Open up mspaint or whatever graphics program you use
4. In mspaint go to edit > paste (or whatever program you use)
5. File > Save as...
6. When saving the file select the following File Type: JPEG (or JPG) from the list.
7. Name the file anything you want.
8. Upload the image someplace on the inetnet or email it to me at: jon@jpdatabase.net

I'd like to read the error because I have a feeling you might have left out something from be start of the error message.

Posted: 16 Mar 2007, 20:44
by zrag123
I have emailed to ya now

Posted: 17 Mar 2007, 05:22
by Jon
Under "mod name:" does the thing say "userinterface.dll"? It's too small for me to read, and my eyes aren't that great anymore.